Return and Exchange Policy
Returns and Exchanges Policy
We hope you love every piece of jewelry you receive.
To ensure product quality and hygiene,
all products are generally not eligible for return or refund.
【Situations Eligible for Return or Exchange】
Applications are accepted only under the following circumstances:
- Obvious defects in the received product
- Incorrect product shipped
👉 And you must contact us within 48 hours of receiving the goods.
【Situations Not Eligible for Return or Exchange】
- Due to personal reasons (dislike / unsuitable / different from expectation)
- Product has been worn or used
- Damage caused by improper storage or use
【Reminder Before Purchase】
To avoid unnecessary misunderstandings, we recommend that you:
- Carefully check product images and size descriptions
- If you have any questions, please contact us for confirmation first
【Our Commitment】
We strive to ensure that every product's quality and description are consistent,
and to provide clear product information,
allowing you to make the right choice before purchasing.